At Superheroes Corner we want you to get your purchase as soon as humanly possible. We put forth our best effort to provide you with tracking information via email as soon as your order has shipped out. Here are some common questions we get regarding shipping:
1.) How long does it take to get my order?
Products will be shipped out within 2-6 days depending on product availability and once shipped, your product should arrive within 10-15 business days.
International orders may take more time depending on the country.
2.) I only received one of the products that I ordered! Where are my other items?
We have multiple warehouses all across the world, so if you order different products from our store, they may come in different shipments, and at different time intervals.
3.) Why hasn't my tracking been updated in a while?
Sometimes customers get concerned because their tracking status has not been updated for 5 - 10 days since it said it was leaving customs, or processed in a parcel center.
This is perfectly normal, it means your item is now on board a shipping transport. Our couriers don't update the tracking status once the package is on board a transport ship (because there is not really much to update).
The tracking will only be updated when USPS picks up the parcel from the ship to deliver it to you locally in the US. This can take 5 -10 days.
If it hasn't updated, it just means it is still on the ship on its way to you. It will get there, our NON-Express delivery service might take a few days, but delivers our parcels with great consistency.
If you are still concerned with your order, send us an email and we will be happy to take a look and give you a detailed status update.
4.) My package says it hasn't left the country yet
If you tracking reads that it has been processed through a facility it means the package has left the country and is on board the mail ship. The time it takes to get to the destination country varies.
NOTE: Shipping times may take slightly longer during peak times (Christmas, End of year).
If you have any questions about your shipment please send us an email at firstname.lastname@example.org